A. We mainly use naturally derived ingredients, but LINC’s products are not completely organic.
Q. Do you offer free samples?
A. Sorry, we do not offer free samples.
Q. About animal testing
A. LINC products do not use ingredients with poor safety data. LINC products are made using only ingredients that have been proven safe.
Q. About differences in products’ fragrance and color
A. Since we use naturally derived ingredients, the fragrance and color may vary slightly depending on when ingredients are harvested, but there is no problem with quality.
About Orders
Q. How do I find my order confirmation?
A. Your order confirmation should be emailed within an hour.
Q. My order arrived damaged
A. We’re so sorry that your order arrived damaged. Please write an email to info@lincnyccorp.com and mention how it is damaged.
Q. Can you gift wrap?
A. Yes, we have a gift box, and you can access it from here. Orders purchased with a gift box will be wrapped.
If you want to separate your order and gifts, please leave a note when you place an order.
We also provide the best-selling gift sets under the gift set section.
Q. Can I buy LINC's products via Amazon?
A. Amazon is not our authorized retailer. We cannot guarantee the quality of products that were purchased from Amazon.
Please purchase through our online shop or a trusted stockist that is listed here.
Q. Do you accept returns?
A. Thank you for your support and interest in LINC ORIGINAL MAKERS.
We accept returns and exchanges on all orders purchased online or in-store.
We accept returns within 30 days of purchase or order arrival.
Returned item(s) must be in new and unused condition with the original tag/seal on.
Please request a return by writing an email to info@linccorpnyc.comand include your order number in the subject line.
Kindly advise us of the reason for the return.
Please allow 3-5 days to process your return request.
Returns and exchanges exclude the shipping charge collected in the initial transaction.